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Tips for making coffee shops To be successful
For many people who have dreams of wanting to open their own coffee shop Amid the competition of the coffee business How to make our coffee business successful By today, At Min has brought good tips on how to make a coffee shop. What are you going to see?
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In this world, there are many varieties of coffee, each species has different qualities. But there are two coffee varieties that are most popular among consumers: Arabica Arabica and Robusta Robusta, which both have different characteristics, including cultivation, taste and smell.
Rich rocket technique With the coffee shop business
Another type of business that is currently popular is coffee shops. Because it is suitable for working customers who rush in the morning At the same time, the store area also allows users to sit, work, or meet, to invest in coffee shops, thus being one way to help business owners Success
Another type of business that is currently popular is coffee shops. Because it is suitable for working customers who rush in the morning At the same time, the store area also allows users to sit, work, or socialize. The investment in coffee shops is therefore one way to help business owners succeed. Besides relying on capital Making coffee shops also need to have other elements to attract new customers as well as maintain the same customer base as follows.
1. Human relations leads to intimacy with customers.
The human relations of the coffee shop staff are very necessary. Because in addition to creating the image of the store Also helps create a friendly relationship with customers Make customers feel comfortable When thinking of going to scaffolding, coffee will come back to our store again. Therefore, the staff expressed good hospitality with customers. Such as greeting, giving a smile, creating a conversation that makes customers feel friendly In the case of employees who are behind the coffee counters that have to accept orders from customers directly, such as Marista should remember the name of regular customers. And a regular menu of customers to create a friendly For example, if customers regularly walk into the store, they may say "Hello, Khun A Today, get the same cold cappuccino, right? "Or even barista can make your favorite cup of coffee at the same time before the regular customer arrives Which can create a friendly and impressive And also makes that customer save time too
2. The atmosphere in the shop
Some coffee shop customers may be students / students, workers who may carry a notebook with them to sit and work with. Therefore, the atmosphere of the store should be reasonably quiet. Or if you want to create a relaxed atmosphere at the same time, the music may be opened gently come to work Comfortable sofa set for friends to sit and talk comfortably, including outside seats for customers who like to enjoy the atmosphere.
3. Coffee skills and knowledge of employees
The most important thing to attract people into coffee shops is the quality and taste of coffee. Therefore, the coffee shop owner must select quality ingredients while the coffee makers must have the skills to brew. Including a steady hand flavor Because if barista's hand taste changes frequently May cause the first glass customer to buy from our store Began to change his mind to another shop after ordering the second glass menu, but the taste was not as delicious as before. Which affects the overall image Coffee shop staff must also be able to recommend coffee. They must also be able to recommend coffee that is suitable for new customers. And can explain the taste to the customer to listen, understand easily and attractively
4. Echo clean
In the case of a coffee shop serving bathrooms Should be considered as keeping the bathroom clean regularly When customers receive good service in every aspect, including clean bathrooms to use Will feel comfortable and feel that this cafe is a good place to sit It should take a long time and this may result in being attracted and returning to visit our shop again.
5. Free internet
Became an indispensable thing for free internet for customers who want to play mobile internet when in the store To update images or to work from notebooks The internet is therefore the top facility that coffee shop owners need to support customers. Which will help attract customers as well Because when customers need to use the internet outside the premises There will be a store in our list in mind.
6. Food and beverage service
Besides coffee Coffee shops should serve food and other beverages which are suitable for customers who come to work in the store for a long time, causing that customer to not have to buy food outside. And make the work uninterrupted At the same time, it will create additional revenue for the other channel.
7. Complimentary to special customers
For regular customers We should give you a complimentary gift, such as buying 10 free coffee cups, 1 of which is highly popular. Because it can attract former customers to buy at the store again